An alarm monitoring center or central monitoring station (also known as “ARC”) is a company that provides services to monitor burglar, fire and residential alarm systems.

ARC’s use special telephone and mobile lines, radio channels, computers, software and trained staff to monitor their customers’ security systems and call the appropriate authorities in the event an alarm signal is received.

Typically, there is a monthly/annual fee for services rendered. Not all alarm installation companies monitor the systems they install and may outsource these services to a company who specifically deal with monitoring of said systems.

An immediate response to an alarm activation reduces the risk of loss, damage, personal injury and can save you sometimes as much as up to 30% on your home insurance.

A monitored alarm system means the ARC is working for you 24 hours a day, 365 days of the year protecting your home or business.

Monitoring brings your alarm system to life, linking it directly to the Central Monitoring Station, with highly experienced Controllers on standby ready to respond to the signals recieved.

Businesses and people who have been victims of break-ins or personal attacks will understand more than anyone the hopeless feeling of devastation and loss that ensues. While it is impossible to prevent an attempted break in, the immediate response that monitoring provides, dramatically minimises the potential risk of loss and damage to your property.

Believe it or not in EXCESS OF 70% of premises that are broken into do not have a monitoring service in place.